WHO WE ARE:
Satellite Mafia Systems is a locally own Authorized Satellite Dealer that provides Sales & Service to Southeast Missouri. We are the #1 Satellite Dealer in Southeast Missouri, because of the ten reasons listed below. Satellite Mafia is a family owned company with owners who have installed and serviced more satellite systems than all other local dealers combined. The family, (the family = mafia,) consists of a staff that not only sells and installs satellite systems for a living, but has a passion for these products and services. This is not just a job to us. This is what we do.
Long ago, working for the corporations as technicians, we realized that we could offer these same services far better than the "salespeople" from the big call centers were. We wanted take away the "always be closing" mentality of a salesperson, and educate and inform our customers on the right choices. Seeing so many customers getting "sold" on packages and products that they didn't even know they bought prompted us to create our company. We love the satellite business. We know these are great products. We know that most bad experiences are from customers not being educated, and informed properly. We can fix that problem.
10 Reasons Why
You Should Choose Satellite Mafia for All of your TV & Internet Services
1. WE ARE LOCALLY OWNED & OPERATED!
Buying from a locally owned and operated company has so many advantages. Your money stays in your community. You have a local expert to help when you need. You help keep and create jobs in your community. You get security, and accountability. The List goes on!
2. YOU GET THE BEST PRICES AVAILABLE!
Not only do we strive to get you the best prices, and deals. We also work with you to get you the right packages and equipment that fits YOU, not the Sales Person's commission. There are no commission paid sales people here. Our job is to put you in a system that is right for your entertainment needs and budget.
3. BEST IN CUSTOMER SERVICE!
Not only do we install what we sell, we also service what we sell. So you never have to worry about waiting weeks on end to get a technician out to your house to fix your issues, if you ever have any. We take the time to walk you through all of the steps of every process, and answer all of the questions you have. Our goal is for you to tell everyone you know about your great experience with us. We want you as a customer now, and for as long as we can serve you.
4. MOST ADVANCED TECHNICIANS
We pride ourselves on having the most knowledgeable, most skilled, most advanced technicians around. This is not just a job to us, it's what we do. We are constantly studying satellite systems, and their advancements in order to keep ourselves on the cutting edge of this ever-advancing technology. We can say with absolute confidence that we are the best at what we do.
5. WE ARE THERE AFTER THE SALE!
Unlike the salespeople from the 800 numbers, and the vultures walking around Best Buy and Wal-Mart, we can be found after the sale is complete. You will never talk to the same person from the 800 numbers again, no matter how many times you call. We are there to happily assist you in whatever you need, and you can ask for us by name. We understand that the transitions from one system to another can be challenging to some. That's why our staff are experts in these systems, and not just salespeople.
6. NO CALL CENTERS TO CALL!
Our staff is local, English speaking, and coherent. You don't waste time talking to a machine. You don't have to ask for someone you can understand. You don't have to worry about being put on hold for long periods. We know our products. We know the prices. We know our area. We know our customers. You can visit us at our store, or call us on our local number. We make it as simple as possible for you.
7. FREE STANDARD INSTALLATION!
All standard installations from all of our products are FREE! We are not looking to up-sale you on specialty items, nor do we price gouge you for non-standard items like pole mounts and routers. Our technicians take the time to get each installation completed to your satisfaction. If there are extra costs involved, you will be told before it's done. No surprises.
8. REWARDS, DISCOUNTS & CREDITS!
We are constantly looking for ways to reward our customers for sending us business, and simply just being our customers. We often have special discounts that you can't get anywhere else, and since we sell all of the major providers, we can create custom bundles that can save you even more money.
9. WE HAVE A REAL SATELLITE SHOWROOM
At no other place can you see these products in action before you buy. Not only can we explain all of the features, but we can show them to you. Our showroom is designed to give you that in-home experience, and offer you a realistic idea of what you can expect from the service you choose.
10. SOMETHING FOR EVERYONE!
Since we sell all of the major satellite/cable TV & Internet products, you have choices. No matter who you are, or where you live, you can shop for the perfect system that fits you and your needs. You can compare prices, compare features, compare packages and create custom bundles that fit your needs. All at one location, from one specialized dealer. No one else locally can offer all of these products and services, and possesses the knowledge of these products that we do.
Call Us today at 573-388-1878